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Treatment enquiries: 020 8906 7560
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Please find below answers to the most commonly asked questions.  If you have a question that hasn't been answered or would like further information then please get in touch.  

  • Who is eligible to stay at The Elphis?

    The Elphis is suitable for those leaving intensive 28-day addiction treatment programmes. It is an abstinence-based programme for individuals who have come from a primary care setting, whether that be with Priory or through another treatment centre. A 14-day period of abstinence must have been achieved immediately prior to starting the programme, if there has been a break between primary and secondary treatment.

  • Is admission straight from the 28-day programme or could there be a gap?

    The ideal pathway would be to commence the journey at The Elphis directly following a 28-day treatment programme. This enables you to continue practising new skills and move onto the next stage of recovery in a structured environment. 

    Some people may like to trial a stay at home first, or may realise that, following a period of time at home, they need more ongoing support. As long as a period of 14 days’ abstinence has been achieved immediately prior to starting the programme, this is fine. Everyone will be assessed before joining the programme to ensure that they are at a suitable stage in their recovery. Depending on how long ago you were in your initial 28-day programme, it may be more suitable for to repeat the initial treatment before entering The Elphis.

  • What is the process for admissions / is there an assessment?

    You will be invited to attend a day assessment at The Elphis, enabling you to see the site, get to know the team and your potential peers, and ask any questions you may have. The team will also take this opportunity to assess your suitability for the programme and to ensure the programme will meet your specific needs. Your family/friend or significant others are encouraged to attend part of this, so that they also understand the programme and their involvement.

    There may be reasons that a day assessment is not be possible, as you may be in a treatment facility abroad or live too far away. We are also happy to discuss the programme with you and conduct an assessment over the phone or through a video call.

    Following assessment, you will be able to commence your stay at The Elphis immediately, subject to bed availability. If The Elphis is not appropriate following assessment of your individual needs against treatment goals, we can recommend one of our other treatment facilities.

    We recommend an assessment on week three of your primary treatment.

  • How do we ensure continuity from primary care – whether from the Priory Group or a third party?

    Subject to your consent, The Elphis would welcome a discharge and consultant summary from your primary treatment provider. This enables us to shape your individual programme to meet your needs. If you are transitioning to The Elphis from a 28-day Priory Addiction Treatment Programme, a handover will take place between Priory colleagues to ensure continuity of your care.

  • Is there an ongoing link to my consultant psychiatrist?

    Your consultant psychiatrist can opt in or out of the treatment provided at The Elphis but if you wish to continue seeing them, then you are able to do this at their outpatient clinics. You should discuss this with them prior to starting your treatment at The Elphis. We do like to work with your consultant, so staying under their care usually works best.

  • Is aftercare included as part of The Elphis programme?

    All The Elphis clients will receive a year’s free aftercare, which commences on discharge. This will include access to therapy support groups once a week, to help you through your first full year, including key milestones in your life such as birthdays, Christmas and other important events.

    If you have previously undergone a 28-day programme at a Priory hospital, you are welcome to continue with that hospital’s aftercare programme, should it be more convenient.

  • Are clients able to have home / work visits and can they stay out overnight?

    Typically, the first one to two weeks at The Elphis consist of a protected programme, so we would recommend against having home/work visits during this time. During the second and third stages of the programme, we’ll work with you to establish what will be most helpful to support your recovery, including organising time at home and work. We will work with your individual needs and, based on a risk assessment, we can be flexible.

  • Are visitors allowed?

    Visitors can be arranged as part of your ongoing treatment plan. If agreed, visits would take place at the weekend on Saturday afternoons and all day Sunday.

  • Can The Elphis support dual diagnosis patients, and if so does the therapy programme continue to support the non-addiction related condition?

    As with your primary treatment, therapy will support any co-occurring conditions. Should you require more intensive support or consultant input, this would have to be arranged and funded separately.

  • What life skills are focused on as part of the programme?

    This will be tailored according to individual needs, with some people requiring complete rehabilitation and others needing to focus on specific areas. Skills may include finance management, cooking, cleaning, personal administration, CV development and interview skills. Other people will require back-to-work plans, which we can also help you to put together.

    Everyone will be involved in living in a community – sharing shopping, cooking and cleaning on a rota basis. Some clients may be in therapy and returning to work or taking on voluntary work.

  • What daily living costs will be incurred?

    Whilst basic supplies will be provided for shared meals, you would be expected to pay for any additional food required. You will be given an allowance to take part in community shopping and cooking, as part of the life skills development element of the programme. Similarly, cleaning products will be provided for taking part in cleaning the house.

    Bedding and linen will be provided, while you will shop and pay for your own toiletries.

  • What daily living costs will be incurred?

    Whilst basic supplies will be provided for shared meals, you would be expected to pay for any additional food required. You will be given an allowance to take part in community shopping and cooking, as part of the life skills development element of the programme. Similarly, cleaning products will be provided for taking part in cleaning the house.

    Bedding and linen will be provided, while you will shop and pay for your own toiletries.

  • Does everyone always eat together?

    As part of the community living environment, you will spend mealtimes together with other clients. Weekly meal plans are fixed and everyone will eat together, with rota arranged for clearing up kitchens etc. Weekends will have some more flexibility in regards to mealtimes.

  • Is there any access to fitness equipment, yoga lessons, local gyms etc?

    There is no on-site gym, although a local gym is available (which will need to be funded separately), with various local wooded areas and cycle paths which can also be accessed. Yoga and mindfulness are built into the programme.

  • Does the programme build in continued access to support groups such as to AA/NA/GA etc?

    You will attend external support meetings from the outset, as part of your programme.

  • How do I find out details of the costs involved?

    You can email theelphis@priorygroup.com, to receive a follow-up call to discuss this further. Payments will be made monthly.

  • Is there Wi-Fi and is there a mobile phone policy?

    The site has Wi-Fi which can be accessed at agreed times. Mobile phone use will be restricted to periods outside of the therapy programme, to avoid any detrimental impact on progress and the wider group.

  • Do clients get their own keys?

    You will have your own keys to your bedroom and a bedroom drawer, but the external doors will be managed by the staff. They will enable you to access external meetings and any arranged education and work.

  • Do clients get support with medication?

    Upon discharge from primary care, you would typically be taking full responsibility for your medication, and this will continue at The Elphis.

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